Politique d’expédition

Shipping Policy
At OSTBA, we are dedicated to delivering your order quickly, securely, and hassle-free—so you can enjoy your kitchen experience without delay.

Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays).

Shipping Time
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (if available)
We partner with trusted carriers to ensure fast and reliable delivery across the United States.

Shipping Fees
Free Standard Shipping on all U.S. orders
Expedited shipping fees are calculated at checkout

Order Tracking
All orders include tracking. Once shipped, a tracking number will be sent to your email so you can monitor your delivery at any time.

Shipping Coverage
We currently ship to all 50 U.S. states.
Please note that delivery to Alaska, Hawaii, and remote areas may take additional Cost.

Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us at [yashe@yashe-global.com] within 7 days of delivery.
Our support team will work quickly to resolve the issue.

Incorrect Address
Please ensure your shipping details are accurate before placing your order.
OSTBA is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Contact Us
📧 Email: [yashe@yashe-global.com]
🕒 Support Hours: Monday – Friday